Bitrix24 CRM Implementation
Bitrix24 CRM is an all-in-one business platform offering sales automation, customer relationship management, marketing, communication, and task management tools — all under one digital roof. As an official Middle East partner, MFD Services delivers Bitrix24 setup, customization, training, and support tailored for Saudi businesses. Whether you’re a small business or a growing enterprise, Bitrix24 helps streamline your workflows and improve customer engagement.
Why Bitrix24 CRM Is A Game-Changer With MFD Services
Saudi businesses are rapidly embracing digital transformation, and CRM adoption is at the core of this shift. Bitrix24 stands out by offering an affordable, scalable, and highly customizable platform that integrates with your sales, marketing, HR, and customer service functions.
MFD Services provides complete implementation, from system design to user onboarding — ensuring Bitrix24 works the way your business works. Our local support, Arabic language configuration, and regulatory understanding make us the trusted choice in Saudi Arabia.
What Business Functions Can Bitrix24 CRM Handle For You?
As a complete business operating system, Bitrix24 offers solutions for:
- Sales and lead management
- Task and project tracking
- Client communication via chat, calls, and email
- Marketing automation and email campaigns
- Invoicing, quotes, and sales pipelines
- Team collaboration and remote work tools
- HR, time tracking, and performance management
MFD helps configure only the modules you need — avoiding complexity and maximizing usability.
What Are The Legal Or Technical Considerations For CRM Use In Saudi Arabia?
While CRMs don’t have strict legal mandates, Saudi companies must comply with data privacy rules, including secure storage of customer data and confidentiality under the Saudi Personal Data Protection Law (PDPL). CRM data must also be accessible during audits or compliance checks.
As your official Bitrix24 partner, MFD ensures your system setup respects local data regulations and your internal governance framework.
What Is Required To Start Using Bitrix24 CRM With MFD Services?
To implement Bitrix24 successfully, MFD will gather:
- Business structure and sales process overview
- Team size and department functions
- Required modules (CRM, HR, Projects, etc.)
- Current pain points or manual processes
- Existing software (for integration)
- Workflow preferences and reporting needs
- Brand language (Arabic/English UI setup)
MFD uses this information to design and deploy a fully functional CRM setup that your team can start using immediately.
Bitrix24 CRM Cost, Duration, And Process
Estimated Pricing
Bitrix24 offers both free and paid plans. Paid cloud plans start at approximately SAR 250/month, while self-hosted or on-premise enterprise solutions may range from SAR 8,000 to SAR 50,000+ depending on features and licenses. MFD’s implementation fee depends on system complexity and training hours. We provide a full quote after discovery.
Estimated Timeline
Deployment can take 5 to 15 business days for standard cloud CRM, and 3 to 6 weeks for self-hosted or fully customized setups. Training and post-setup support are scheduled based on your team’s availability.
Digitalization and Automation Services We Offer
How The Process Works
We begin with a discovery session to map your processes. MFD configures your Bitrix24 account, imports data, creates automation, and builds dashboards. We then conduct training, test the system with your team, and go live with full support.
How Bitrix24 Improves Productivity And Customer Experience In Saudi Arabia
When implemented properly, Bitrix24 helps reduce sales leakage, increase lead conversion, and unify team communication. It allows full visibility on performance, eliminates repetitive manual work, and creates a consistent client journey — from first contact to deal closure.
MFD ensures Bitrix24 becomes your business nerve center, not just another software.
What Challenges Do Businesses Face When Using CRM Systems?
Common pain points include:
- Overcomplicated system setup
- Lack of team adoption
- Poor data migration from legacy tools
- No local support in Arabic
- Confusion over pricing or modules
- Weak training or technical documentation
How MFD Services Solves CRM Challenges As An Official Partner
As a certified Middle East partner for Bitrix24, MFD provides:
- Localized configuration in Arabic and English
- Full system design and user role setup
- Migration of existing contacts, leads, and deals
- Custom dashboards and automation flows
- Ongoing support and troubleshooting
- Team training and usage optimization
Contact Us
Book an Appointment with Us
Schedule a consultation with MFD Business Solutions today and discover how our expert Actuarial Valuation and financial consulting services can enhance the accuracy and reliability of your financial records.
Why Choose MFD For Bitrix24 CRM In Saudi Arabia?
MFD Services is not just an IT provider — we are your digital transformation partner. As an official Bitrix24 partner in the Middle East, we combine platform expertise with Saudi business knowledge to deliver CRM systems that actually drive results. We personalize Bitrix24 deployments to match your workflows, teams, and compliance needs—whether you’re in finance, logistics, healthcare, or retail. Our services include CRM customization, bilingual interface setup, and integration with existing systems.
We provide user training, automation planning, and performance tuning to ensure every rollout delivers impact. With MFD, Bitrix24 becomes a strategic asset that streamlines operations, boosts visibility, and supports long-term growth.
Ready To Digitize Your Sales, Marketing, And Operations With Bitrix24?
Let MFD Services implement Bitrix24 CRM for your business — customized, compliant, and fully supported in Saudi Arabia. Whether you’re moving from Excel or upgrading from a legacy CRM, we make your digital journey smooth and scalable.
FAQ's
Yes, Bitrix24 is fully compatible with business operations in Saudi Arabia. It supports bilingual usage (Arabic/English), offers cloud and on-premise deployment options, and includes modules that align with local business needs like CRM, HR, and internal communication.
We start by analyzing your business workflows, then customize Bitrix24 modules based on your structure, train your team, and provide ongoing support. We handle everything from CRM setup and automation to user onboarding and reportin
Absolutely. Bitrix24 offers free and affordable packages that are ideal for SMEs. MFD Services helps you configure the system to focus on essential tools like lead tracking, sales automation, and task management without unnecessary complexity.
Yes, Bitrix24 supports integration with several third-party applications including accounting software, email platforms, and ERPs. MFD Services also offers custom API integration if you need to connect Bitrix24 with internal systems.
Yes, we provide complete training for your staff in both English and Arabic. Our support includes system walkthroughs, workflow testing, and handover documentation so your team is confident using Bitrix24 from day one.